Data controller
The data controller is KOKOARUM (SAS), Marina du Marin, Boulevard Allègre, 97290 Le Marin, Martinique.
Contact: kokoarum@gmail.com · +596 596 48 02 21
In short
Kokoarum is a showcase website: it has no customer accounts and no advertising, and visits are measured without cookies using a tool installed on our own server. Its only form is the booking request form. We never sell or rent out any data.
Connection data
As with any website, our hosting provider LWS (Ligne Web Services, 10 rue Penthièvre, 75008 Paris, France) automatically records technical logs when you visit: IP address, date and time, page viewed and browser type.
This data is used solely to keep the site running and secure (legal basis: legitimate interest). It is kept for a limited period, in line with the hosting provider’s legal obligations.
Audience measurement (Matomo)
To know how many people visit the site, where they come from and which pages interest them, we use Matomo, installed on our own hosting at LWS, in France. No data is passed on to third parties.
Matomo works without cookies. Your IP address is anonymised (its last two bytes are erased), so you cannot be identified. We record the pages viewed, the website or link you came from, your type of device and browser, your country and certain actions (sending a booking request, tapping “Call” or the directions link). This data is kept for no more than 25 months.
As it is limited to anonymous statistics, this measurement does not require your consent (legal basis: legitimate interest, in line with the guidelines of the CNIL, the French data protection authority). You can object to it by enabling “Do Not Track” or “Global Privacy Control” in your browser: your visits will then not be counted. We also look at the visitor statistics our hosting provider computes from its technical logs (AWStats).
Language choice
When you change language or close the language suggestion banner, your choice is saved in your browser’s local storage. This information stays on your device, is never sent to anyone and is only used to display the site in your language. It does not require consent.
You can delete it at any time by clearing your browser’s browsing data.
Fonts (Google Fonts)
The site’s fonts are loaded from Google’s servers (Google Fonts). Your browser therefore sends your IP address to Google, which may process it outside the European Union, in particular in the United States. Google Fonts does not set cookies (legal basis: legitimate interest in displaying the site correctly).
Learn more: Google’s privacy policy.
Facebook posts (Events page)
The Events page can show our latest posts through a plugin provided by Meta Platforms Ireland Ltd. This plugin is only loaded if you accept: your browser then connects to Meta’s servers, which may collect data (IP address, browser information and, if you are logged in to Facebook, your account) and set cookies. This processing is governed by Meta’s privacy policy.
Legal basis: your consent. Your choice is stored for 6 months in your browser’s local storage, after which you will be asked again. You can change it at any time using the “Cookie settings” link at the bottom of every page. Cookies already set by Meta can be deleted in your browser settings.
Booking requests
When you send a request from the “Book” page, we receive your name, your phone number, your email address and your message if provided, as well as the date, time, number of guests and the language of the site. This information is only used to handle your request and to contact you to confirm it (legal basis: pre-contractual steps taken at your request).
It is stored by our host LWS in France and is only viewed by the restaurant team. An encrypted notification alerts the team on their phones: it passes through the phone’s notification service (Apple or Google), which cannot read its content. Requests are automatically deleted 30 days after the booked date.
To prevent abuse, the IP address the request is sent from is kept for one hour in hashed form. If we reply to you on WhatsApp, that exchange is also covered by WhatsApp’s privacy policy.
Phone and email
If you contact us by phone or email (for example to book a table), your contact details and message are used solely to reply and handle your request. They are not passed on to third parties and are deleted once no longer needed. Our email service is provided by Google (Gmail).
Links to other websites
Links to Facebook, Instagram and Google Maps take you off our site: any data processed on these platforms is governed by their own privacy policies.
Your rights
You have the right to access, rectify and erase your data, to object to or restrict its processing, and to data portability. To exercise these rights, email us at kokoarum@gmail.com.
If, after contacting us, you believe your rights have not been respected, you may lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).
Last updated: 7 October 2026